I've purchased a number of eBikes over the years and finally decided to go for the best of the best and I'm glad I did. I started out with a Rad Rover and my wife was riding a Lectric XP - after a number of service and maintenance issues, we decided to sell those locally and purchase a pair of EVELO Omegas which have been much more reliable and a ton of fun to ride.

From initial ordering, shipping, assembly, and post purchase follow up - all aspects of this buying process was 5 stars.

The bike arrived in an almost armor like box, and the contents were all safe and sound.

Assembly was a snap. I did watch the assembly video before delivery, but the whole process was very straight forward and not one issue.

I did have several post assembly questions, which were answered either by a live phone call, answered in under a minute, or email with replies that were prompt as well.

The bike rides like a dream, is very powerful up hills, and is very quiet.

The automatic transmission is nothing short of amazing. It is always in the right gear. Coasting fast down a hill? Yup. Climbing a hill? Yup. Taking off from a stop. Yup.

And several weeks after purchase, I was blown away when I received an invitation to get on an actual phone call with an Evelo representative for a one-on-one meeting where I could ask any question, and just chat about any subject I wanted to, regarding my new fantastic Omega.

I can't recommend Evelo and the Omega high enough.

I had been looking at ebikes on and off for at least a year before riding my friend's Omega. Who knew that bikes have automatic shifting! It's been so lovely to start getting outside and ride into town. I can't wait for warmer weather here to ride more.

My wife and I normally ride on Specialized carbon fiber hybrids with lightweight components for rides of 15-30 miles. We are in our early 60s now, and the 450 foot climb that we have to ascend at the end of every ride (we live on a hill) is getting a little tiresome. We were looking for a somewhat more laid-back and comfortable E-bike that we could ride for very long distances when we were not necessarily riding just for exercise. And the Evelo Omega appears to fit the bill perfectly. It is more comfortable, slightly more upright and easy to just jump on and go (no need to clip in). Since it is winter in Maine, I have not been able to really test it for a very long ride, just short jaunts up and down the road. But it is a very high quality frame with excellent components. It is rock solid and sturdy, comfortable, and unbelievably quiet. I am very happy with my purchase and would highly recommend your company. Your customer support is unrivaled and your product is high quality at a very good price point. Keep up the good work!

I started with a Bagi e-bike about 4 years ago. That was a good beginner bike for me since being 66 at the time I didn’t want to quit riding. But over time I was looking for a taller bike with a bigger wheel base and tires.
My husband has a Evelo Aries bike he purchased 3 years ago and he loves it so I decided to try an Evelo. The customer service is so excellent at this company! They told me what bike would be best for me to try. They shipped it almost ready to ride. I kept it in my living room so I could stare at it while we had about a month of rain. After a few cadence adjustments, I was so excited to go on my first 20 mile ride. I am loving it!! Because of the caring staff, excellent customer service and exceptional quality of the bike, I would recommend this company to anyone.