"After much research, I decided on the EVELO Galaxy with the Harmony transmission and purchased one for my wife for Christmas. It wasn’t long before I had to have the same machine for myself!"
The best electric bike to own is the one you will actually USE. And I use my Evelo Compass all the time! It brings a smile to my face every time.
After a great deal of research, I purchased the EVELO trike, and I couldn't be more happy with my decision. I had a major allergic reaction to a medication several years ago that compromised nearly all of my tendons, causing me to tire easily after prolonged movement, and I wanted something that would permit me to move about with relative ease, while providing stability and ample power. Feeling safe from falling was very important to me, and my EVELO tricycle not only provided me with the ability to be mobile, but also gave me confidence that I would not fall when the tendons on my feet needed to rest. The pedal assist feature is extremely helpful, and when all else fails, I know that the throttle will take me up hills with relative ease--I just sit back and smile while my electric trike does all the work for me!😁
In addition to providing me with much needed balance and power, my trike (who I have named Evie) is beautifully constructed. She looks elegant, and I cannot tell you how many times complete strangers have stopped me while I am out and about just to compliment my ride and ask me about my riding experience. This bike makes me feel safe, is beautiful and functional, and is very comfortable to ride. I love the look and components used in its construction, and I absolutely love the back basket that comes with it--I can haul just about anything I want in it--my small dog incuded!
Last but not least, I feel it would be wrong of me not to include the TREMENDOUS customer service/support I received in my evaluation. From point of sale to delivery, the level of service I received from David, Alex, Maurice, and Justin and countless others, was second to none. They answered all of my questions (often same day) and, because they have a headquarter in the Seattle area, took the time to build and deliver my trike to me. The "white glove" service of building my trike was an option I definitely would recommend any trike customer (who may be directions/technically challenged!) consider. My husband and I had planned to pick it up from a local bike shop, but due to Covid 19 shipping complications, EVELO went out of there way to put my trike together (a service offered to trike owners, because it may be a bit more complicated to do) and then personally delivered it to me. A HUGE thank you to Justin for being so kind and generous in not only doing this for me, but in also spending about 45 minutes to answer my questions once my trike was delivered. Now that's customer service!!
It took me a great deal of time to decide to pull the trigger and purchase my trike from EVELO. I had locally test ridden a competitor's electric trike (Pedago), but found the riding experience (for me) to be a bit wobbley, so on a leap of faith (because Evelo bikes can only be purchased online), I purchased my trike after having read reviews from previous owners, independent bike reviews, and watching YouTube videos on their functionality and form. I highly recommend typing "Evelo tricycle" on YouTube and watching the reviews. It really helped me get a sense of what my trike can do. But knowing that if I was unhappy for any reason that I could return it with a refund on my purchase order, only sealed the deal. That let me know Evelo stands by its product, and it has faith that its customers will, too.
I would not hesitate to buy another Evelo electric bike in the future, and if you are looking for a well-made electric adult tricycle, I hope you consider giving this small company your business. This company sells an exceptional product, and is run by exceptionally good people.
I recently purchased 2 Evelo Aurora Hub bikes as my husband turns 70 this month. My hope was that we could ride and exercise together.
It’s been years since my husband rode his 10 speed Schwinn Le Tour II all over the countryside. Knees, hips and other medical conditions prevented him from getting his leg over the top rail.
The bikes are beautiful, white glove bike shop assembled and delivered are meeting every expectation so far. We are taking our time to experiment with the pedal assist, gear changing and throttle components and ride every day, even if it is for a few miles.
As most of you already understand researching the different electric bike models is challenging. I made my decision on this purchase because of the fantastic customer service I experienced with all questions addressed.
Right off the bat I'll say that it's not as powerful as some of the other "folding bikes" like the Rad Mini 4 or the Aventon Sinch but that doesn't tell the whole story. What's so great about this bike is it's ACTUALLY portable when it comes to size and weight. The Rad Mini 4 and Aventon Sinch are really full size bikes that happen to fold but they really aren't portable. Ok so what's so great about the Dash? The riding experience is so much better than the other folding bikes out there. The pedaling experience is so smooth and you hardly feel when the motor kicks in because it's so quiet but all of a sudden you notice that you're moving at a great pace. Pedal assist 1 to 5 feel fantastic and I love how every assist level has it's place. When you change gears you don't get that annoying CLUNK that you get when you have a chain. The belt not only feels great to pedal with but it's just so much cleaner looking on your bike. If you're someone like me who carries it into his apartment you don't have to worry about grease getting on things like the rug which I've had happen before with an old Motobecane Hybrid and that was a NIGHTMARE to clean up. The 350w motor is SUPER impressive for it's size. Like I said you won't get the acceleration that you get on the 750w motors on other bikes but as someone who is 220-230 (with my backpack full) I'm actually shocked it moves as well as it does. The battery is half the size compared to some other folding bikes and so far I've only used up 1-2 bars of battery since owning it so I'm assuming I'll get 30-40 miles of range on it, and for the size that's incredible. The battery is also well constructed which seems like some sort of aluminum casing and not some cheap plastic on the outside. It does take some time to charge but I'm sure you can buy an aftermarket charger that can fix that. I was worried about the tires at first but speaking with David he assured me these tires would be just as good as some of the fat tires on other folders and he was right. They are super comfortable and they really help with some of the portability because they are a bit thinner than fat tires. They have great grip too and have no trouble on gravel or dirt roads. The included LCD screen is fantastic, bright and colorful but I do wish it had a battery % on there but I notice this is a problem in general with folding bikes. They all seem to use these 5 bar battery gauges which just aren't that accurate. You want to know when you're on the last bar if you have 10 miles left or 2. Now when it comes to aesthetics it's just a sexy looking bike there's no denying that. The dark blue color is a fantastic choice because in certain lighting it looks black but when the sun in shining you can see that great pearl paint job. Really my only cons with this bike are I wish it had a 500w motor minimum but I get that would kill the range on the bike or they would have to put in a bigger battery which means a bigger frame for the battery and more weight and so on. I love how they thought portability first because that's the reason a lot of us get these folding bikes so we can carry them up stairs to our apartments. My other small complaint would be for the price I wish they included a bell like a lot of the other folders do. Yea you can just buy a cheap one on Amazon but that's not the point. Overall I think they have a real winner here and if you are looking for an eBike with portability with extreme quality, fit and finish and an overall great experience the Dash is your bike. Last thing I want to touch on is the customer support. Yes you get the 4 year 20k mile warranty which I think is the best in the industry? (I haven't seen better), but from the minute I was interested in this bike until now their sales reps will email you day and night to keep in touch and make sure everything is perfect. I probably wouldn't have pulled the trigger on this bike if it wasn't for David because I was very weary of 350w bikes but he assured me it would be good enough especially with the mid drive and he was right. They weren't afraid to talk about the shortcomings of the bike and they appreciated my feedback. I would not hesitate to order another EVELO and when I get a place where I don't need a folder I'm certain I'll pull the trigger on an Aurora Limited. Thanks for reading!
It was a long wait, but well worth that wait. When I received the bike i was unable to assemble it at that time. I ended up having a local bike shop assemble it. The bike shop handles a couple of other brands ebikes, but were very impressed with the construction of my Aurora. Not long after it was assembled I had two stints placed and I was able to start riding. A little background I am a 79 year old normally active male. However, had cancer surgery April of 2020, have been restricted due to COVID and had two stints placed in April 2021. I live in the eastern foothills of Bakersfield where there is a great deal of large hills to climb. I no longer would be able to ride a normal bike, due to lack of physical activity for over a year and it would be too much stress on my heart. I had hoped the Electric Bike would be the answer. Well it was better than I had expected. I had picked the Aurora Hub because it fit my needs and my physical size. I am 5'7' 170# and it was perfect. The only changes I made are the addition of the C9 seat for more comfort, the security lock, and rear storage bag. I recently added saddle bags and handlebar mirrors. I currently have a electric horn/ alarm horn ordered. Now as for riding I find it fits my wants and needs perfectly. I set the assist on one and ride most of the time using the manual gear selections. However, when it comes to hills I use the electric assist. I try and keep the assist at no more than three, I want to get exercise and not depend on the assist more than necessary. I found often I use the assist without using the lowest gear so that I maintain a more normal pedal pace. I have found there is no situation that I can not learn to adjust the the manual shift and electric assist and not feel comfortable. The ride is very comfortable with the over size tires and adjustable shocks. The controls are easy to use and though I have the manual brakes they work great, even on steep downhill grades. I have found the thumb controlled throttle to very useful when starting out and I need immediate speed to cross a highway safely, when clear. Since I ride using the least amount electric assist necessary, yet maintaining a safe effort, I have found it very easy to ride for an hour and a half or two returning with plenty of power left. That includes riding with the lights on, for safety, at all times. I was very surprised at the shortness of the charging time and learned quickly not to leave it on charge long. I must say I am happy with my Aurora and the only change necessary was the change to a more comfortable seat. All the rest of the additions are just personal preferences, additional safety and security.
Rides nice, looks great, and a fine way to get exercise! I am so happy with my purchase, and the Evelo team is wonderful!
Evelo Aurora Limited Review
This is my 4th ebike purchase and certainly the best (and at this price level, it should be!). I am now spoiled and won’t buy another bike unless it has a Gates belt and CVT hub! This very impressive technology simplifies the gear train and quietly eliminates oily (or rusty) chains and temperamental greasy derailleurs.
The handling on this bike is excellent, thanks to the use of quality tires, hydraulic disk brakes, and a robust front suspension fork. The handlebar controls are high quality and their look and feel are top notch. Switching between “manual” and “automatic” on the CVT hub is a simple button press and a super cool feature. The automatic mode allows you to set your preferred cadence while you are cruising along, but if you slow down or stop, it will immediately ‘gear down’ to allow easy acceleration to your previous pace! On level terrain I rarely needed to go beyond pedal assist level 1. The throttle also works nicely and is always handy when moving from a dead stop (I cannot see spending thousands on an ebike with pedal assist only). The functional rear brake light is also a nice touch.
I put the first 170 miles on the Aurora during a week in Hilton Head and I’ve gone 35 miles on a single charge (basic flat terrain and paved trails).
My bike had an assembly problem at the rear hub and David promptly sent me the tools, parts, and info to get it fixed. Evelo’s response was very impressive.
-High quality components: hydraulic disk brakes, fenders, lights, rear rack, suspension fork, puncture resistant tires etc.
-Advanced gear train technology
-Aluminum frame and solid handling
-48V battery and 750 watt motor system
-Excellent customer service
-Battery removal is the only way to “lock out” the system (if the bike is locked to a rack, someone could easily turn on the system and engage the motor).
-Limited programming options and no clock on the display (our other ebike with a Bafang controller allows 3, 5, or 9 PAS levels, numerous top speed settings, password protection etc)
-I replaced the seat with a softer one and it'd be nice if a suspension seat post were standard.
To preface I have only owned this bike for 2 days. I just installed the bike and it was pretty easy.
I expected a top quality bike after reading all the reviews. But seeing it first hand is very impressive.
I own 5 ebikes. A stroker st1, bulls Evo 27 fs, pedego, I zip Zuma, specialized cumo. Most of the bikes I own are all over 3k with my top two being 5 to 6k. This limited Evelo is by far the best built, best materials used, bike we have owned. Hands down a very quiet, sturdy and comfortable ride.
It would be nice to have a more comfy seat and post spring.
I can't say enough about the quality of this bike.
Ride is SO smooth! The CVT shifter changes the riding experience totally, especially on big hills. Dial in your gear exactly without any loss of momentum. The bike is incredibly stable and I find myself leaning into curves effortlessly. The big tires make going over grass or gravel easy. I want to ride for hours every day. Gorgeous build, solid, strong, destined to be a friend bike. I love it.
I've had my Galaxy 500 for just about a month now and have about 120 miles on it, despite the snow we had this month. This is my first e-bike, having biked for years. I'm now retired, 65, overweight, and live on a hill which I couldn't pedal up with a regular bike. I can get up the steepest hill with ease now. My biking buddies all take their bikes on car racks to the place we meet up for our 10-15 mile ride, since they too live on the hill and can't bike up the hill to home. I now bike from home to our rendezvous, no longer worried about getting back up the hill. I did replace the factory seat with a Bikeroo which is much more comfortable and EVELO credited $40 back to me for it. I look for a break in the weather now to ride this bike at least 3 times a week (just finished a nice 10 mile ride today on the wonderful biking/hiking trails in Bellingham). I love the mid-drive, Gates Belt, and automatic gear. I used the manual mode for quite a while because of my experience with regular bikes, but using the automatic (blue) mode is quite responsive and has become my default mode of travel now--it just works!! I definitely made the right choice with EVELO. There are cheaper options out there, but I don't think you can get any other e-bike with the full features and quality of EVELO for less (and in fact, with the top quality components, most other brands similarly equipped bikes are more). I'm looking forward to many years of enjoyment.
So, after sitting through the 2020 dumpster fire, I finally splurged and ordered the Aurora LTD. After over 40 hours of research, I pulled the trigger.
With all the tech features, even at double the price of my 2nd choice, I'm not at all sorry for spending the extra $. With a little over a month and a couple hundred miles I can report:
1. bike is SOLID and a little heavy
2. Range isn't there yet, but it gets better with each charge cycle. about 35 miles/charge at PAS 2 at first but up to 45 miles plus
3. the frame is FULL SIZE and definitely a stretch for a 5'5" male...but it works!
4. Would like a taller gear ratio at the top end. Cadence is a bit fast at 15-18 mph on the flat in high "gear".
5. Just took delivery of a GALAXY 500 for my wife. Definitely size friendly but just as solid and 20% lighter.
6. Service and sales response is 5 star.
Go ahead, you won't regret it!
I got a good deal and received my bike October 13. I had no experience with ebikes so I didn't know what to expect aside from watching reviews online. Hills and headwinds had made biking somewhat unattractive, especially the big hill to get down to a really nice riverside trail nearby. My little sister had learned about ebikes and did a ton of research with the conclusion that Evelo was the right one. I suppose I could try to tell you all that I like about the bike but the strongest proof is this: in 2.5 months I've put 625 miles on it! Winter is here; I layer up (including ski goggles) and go out and ride! .... 32 degrees today and I had a very enjoyable 24 mile ride. You can buy lesser priced bikes but do they have all the features, a 4 Year Warranty and exceptional Support? My bike is heavy but it leads me to believe it's going to hold up and riding it is just pure fun! The hills and headwinds?.... no worries! The riverside trail I get to ride now?... it's awesome!
I'll try to remember to update as time goes forward.
Update to review 11/20/22 since I didn't have a picture. This is my Aurora Limited. I am 5'2" and this bike fits me very well so you more petite people have a point of reference.
When I was considering a Tricycle several people advised me to get a trike for much less money, but after reviewing the specs on the Compass I felt that the larger motor and the midshift drive made the Compass a better trike and well worth the money. I get many compliments on how nice it looks and I would add it rides so well also. Evelo's service program is right on top of any problems you might have. This is a bke and a company I would recommend to anyone.
I would just like to say that I'm well satisfied with my Compass purchase. Assembly went well, but noticed the rear chain was too tight, so I readjusted it. I found that I was missing a screw for the display mount, notified the Evelo team and they sent me a replacement screw, not problem. The Compass trike works better than I expected, the PAS, the Throttle, Gear shit and differential are working just fine. I will say that you want to watch it when cornering, it's not like riding a regular bike. As said, well satisfied with the Compass trike and more satisfied with the Evelo team. They have answered any and all my questions in a timely matter and have encouraged me to contact them at any time, if there are any problems or further questions. I can't say just what the battery range might be. I've charged it for 12 hrs as per instructions, rode the trike a bit, battery reading down to 60% and recharged her back to 93%. Rode the trike a bit more and now battery is at 83%. I only have 22.5 miles on it sot far. So far the Compass has been fun to ride, it gets me out of the house, I get some exercise and enables me to go run some errands. With my old eyes, I can't drive a care anymore, so the Compass gives me back some of my independence. For now everyone take care.
Fantastic I am disabled and use the trike for hunting and shooting sporting clays. Its easy to keep up with my bird dogs. and loads easily on my hitch carrier
Since April, I have turned over a 1,000 miles on my Aurora Limited. I wrote a review shortly after my purchase and just as thrilled then as I am now. I have been having the most fun ever riding a bike. I feel like a big kid again! It had been years since I rode a bike and at first I was very cautious (not a bad thing) and getting to know my bike was such fun as I learned the bikes capabilities every time I rode. My skills and mental agility are far greater than I ever thought! As an older girl, I have learned that riding and having fun while developing skills sharpens the mind and keeps one engaged! I usually ride between 10-20 miles at a time on trails and some very steep 16-18% hills in level 3 assist and I get a seriously great cardio workout. On mostly flat trails I stay in one or two gear just because without any assist the bike is a bit heavy. I also have seldom used auto mode because I prefer to control under my own power. I bought my Aurora for exercise but realized that I have gained so much more than physical health but a new awareness of skills and balance and I am happy so much fun! Yes, I can ride without hands for the first time in my 69 years! What a fun ego boost! Since it is very hot here in S.W. Utah my riding slowed down a bit during the summer and swimming was my jam. Two weeks ago I was about to cross my 1,000 mile mark when I took my eyes off of the trail for just a couple of seconds and took quite a spill off of the embankment! I was at mile 999! Two boulders kept me and my sweet bike from going down the embankment. I lugged the bike back up on the trail and looking back now I have to smile because I was more concerned about my bike and any damage than I was to my own well being! The bike sustained a few scratches and I got some serious road rash and pretty bloodied up but it was almost like a right of passage and I was thrilled that I was so lucky. It was also a BIG lesson to keep eyes on the road at all times. Better to stop and look at what you are curious about than taking eyes off of the trail. Also, I was alone in a closed national park so please don't ride alone in remote places. If you crash or fall, get back on and ride. I went ten miles the next day despite my bandages and injury. I will not allow myself to put fear over fun!
Another nugget of an idea is that I bought a motorcycle carrier to attach to my car hitch that I installed on my car. Since the bike is heavy and I cannot lift it onto a conventional bike carrier this, along with the ramp it came with is the perfect solution, along with a couple of strap downs. Bottom line is I love my bike and the fun that it has given me. Oh, I also love the bigger tires which are great in dirt and softer surfaces. I got the safety kit when I ordered my bike and it is awesome too. The bell is loud and grabs peoples attention. I also use a bigger strobe light for the front along with the one I got in my kit since I also ride roads and want to be very visible. A mirror is also essential to safety so when and if you buy, have that safety kit included. I will probably update after I get what I hope will be 2,000 miles in the following 12 months.
If you are hesitating and not sure on the brand you want, look no further. In my first review I had included that I researched for a year and hands down, Evelo was the best choice and value for quality and components and customer service. The Aurora was in exchange for the first Evelo I bought just prior. The folks at Evelo reached out and we discussed what more I wanted out of the bike compared to my first one. They were spot on in their suggestion because I wanted more of a beast with more bells and whistles in the technology. They delivered for sure and their customer service is wonderful. If you have any questions, they have the answers and willingness in going through the steps to deliver the best possible choice for your individual needs. Happy biking and keep it fun but safe!
This is the second ebike I have owned. The first was a BPM and I had nothing but trouble with it. Decided to go with Evelo and so far I am much happier with the design, performance, customer service and quality of the bike. This bike handles very well. It turns and handles much better than the BPM. I also love the swept back handle bars for long rides. The seat is very comfortable. I really love the switching of gears and the belt drive, smooth and quite. The chain guard to keep your pants out of the belt is another great feature.
The negatives are minor. The reaction time of the motor to when you pedal has a slight delay. The other issue is if I go no hands the bike starts to shake and gets worse as I go to the point I have to grab the handle bars. These are just minor things and the Aurora Limited is a really nice ebike.
This bike is a DREAM!! I’m 5’1 & have been riding a PEDEGO electric bike for 10 years. The Evelo Galaxy 500 is so light & maneuverable. I was worried the CVT would be loud, but it’s so quiet! I thought the fenders might rattle & be loud. Not a sound! The handle bars are a bit of a far reach as I am used to the upright beach cruiser style. Customer service called me back in 3 hours & has found a solution to swap out the bars for a swept back style. I am so thrilled with this bike! It was hard to finally pull the trigger & make such a huge purchase( retiree, fixed income), but the Black Friday sale helped & I know I’ll have this bike at least 10 years like my other bike... so happy!
I bought an Aurora Limited in April of 2020. I could not be happier with my bike. With the Covid lockdowns, it has been awesome to get out on the trail and ride like the wind. The staff at Evelo are incredible. They will help me figure out any little question I have about the bike. I have over 1500 miles on my bike now and I it's running great! It's truly the best bicycling experience I've ever had.
The Aurora Limited has power to spare. I ride in the lowest pedal assist most of the time and it allows me to still get a pretty good workout. But when I want to ride like the wind, I'll kick it up to 2 or 3. With that automatic transmission and gates belt drive, I hardly notice the hills are even there! The motor has a little louder hum than I like, but only because when I pass people on the trail at 20+ mph, I want them to think it's me that's fast, not the bike! :-)
I'm getting anywhere from 35-45 miles per charge if I were riding in pedal assist level 1-2, with some 3-5 in there for thrills. It's really fun to ride. I go from Sumner all the way out to Buckley and back again and the only thing that hurts is my butt. I got the comfort saddle and it made a lot of difference, but I don't think there's any getting around it. My 55 year old backside just can't sit that long. I've found my comfort ride w/exercise is around 25-30 miles. This leaves me with lots of battery leftover, a not too sore keister, and a sense that I actually burned some of the calories my Apple Watch says I burned!
One thing that is a bit of a drawback on this bike, but I don't guess many bikes have figured out how to fix it, is the noise the Tektro brakes make. They really chatter alot, especially when braking downhill. It's no big deal, and certainly not uncommon, but the sound just gives the emotional impression that it's my old 1975 Schwinn, and the pads are screaming at me to change them.
In case you're wondering, Evelo does not have a retail storefront. But that doesn't mean their support team doesn't exist. They're based in Seattle, and they're fantastic. I had a lingering issue that I needed to resolve with the drivetrain and they actually outperformed even my local bike shop, over the phone! Their direct to consumer model requires that they strongly support their customers. So when it was time for a little assist with the nuances of their particular design, there was a whole team of techs to help me. They shipped me, free of charge, the tool I needed to make an adjustment and helped me all along the way with the kind of support you only hope to get from the local shop. I feel like I will have this bike for many years to come and with a best in class four year warranty, I know they'll be with me the whole way.
Overall, I have to give maximum scores across the board to Evelo. Design, aesthetics, power, ride, range, and of course emotional satisfaction when I'm riding like the wind! Thanks to the whole Evelo Team!!! I hope many people will consider buying one of their bikes. As much as I like being the only one of it's kind in my area, I'd like to see them do really well, so they'll be around for decades to come. You won't find a better value!
Thank you to the entire Evelo Team! Gary
Throttle sent for Aurora had different connector than my Galaxy. Spliced in old connector to different colored wires on new throttle. Works like a champ, thanks.
My Evelo Aurora Limited is the most complete EBike I could possibly want. Over the past 6 years I have ridden over 5000 miles all on ebikes and as such I have developed a long list of features I wanted on my next eBike. My Aurora Limited checked off everything on my list from a 750 watt mid motor, belt drive, step thru design, wide tires, large capacity battery with good range, quality build, and of course affordable.
I am approaching 1000 miles since April and my Aurora Limited is a thrill to ride! I love it!!
Great company with outstanding service if needed. Thank you Evelo!!
I love the compass. Battery life is good, rides nice. I did change the seat. Lots of room to carry stuff in the back. I like that it has a brake light and both lights can be turned on with one button. I like that you can use 2 batteries.
Much like you, reading this review, I did a lot of research before ordering an e-bike. I rented one (a different brand) during the pandemic and immediately recognized the benefits of an e-bike. Specifically, I was looking for an e-bike with a powerful mid-drive motor, a belt drive, the Enviolo transmission, and a throttle. It has a robust frame, generous tires, good capacity battery, hydraulic shocks, fenders, and good lights front and back. It was easy to assemble out of the box. And as good as the bike is, the customer service has been outstanding. I also bought the Galaxy 500 for my wife and it fits her well. It has most of the same great features as the Aurora Limited. We're very pleased with Evelo and our two purchases.
Customer service helped me to add a 3” stem to my new Galaxy 500 to give me a more cruiser style ride. I’m 5’1”, so the factory stem didn’t give me what I wanted in the ride. That was the only thing missing to make it perfect. I rode the Pedego on vacation and that was my first experience with an ebike. I knew that I wanted an ebike then as it was such a joy riding it. After research, I decided to give Evelo a try. The 21 day trial wins out over others as you truly find out what it is like to ride the bike versus the competition where you get a five minute ride around a parking lot. Once I received my Galaxy 500 with the cadence option and experienced the ride, I knew that I had made the right choice.