Trusted Reviews

Still Not Sure?

EVELO is partnered with the industries top 3rd party independent reviewers to provide clear, accurate, and unbiased reviews for all our different models. Pair this with top rated customer reviews on both product and customer support and you have an unbeatable combination.

We work directly with the most popular eBike review sites in the industry, Including Court, the Founder of Electric Bike Review, Mikey from electrek.co, the team at Electric Bike Report, and Brent, the owner of Electrified Reviews.

We ship production level bicycles directly from our fulfillment center straight to reviewers, so they receive them exactly the same way you will. We believe transparency is especially important when making an eBike purchase online.

Click below to view Video Reviews from the industrities most respected independent review sites.

Looking for reviews from customers like you?

Customer Reviews

Join the Conversation

Sign up to our facebook group to connect with current and potential EVELO Electric Bicycle Owners and get feedback, ask questions, and interact with people just like you.

Real Customers & Personalized Feedback

A+ Rated

With over 10 years behind us, our dedication to customer support, quality products, and our customer base is unrivaled. Take a look at our Better Business Bureau page.

Experience & Professionalism

EVELO Customer Reviews

More Questions? Contact Us

Nice Bike

I have 400 miles on bike so far and enjoy shifter

Fantastic Upgrade from Rad and Lectric

I've purchased a number of eBikes over the years and finally decided to go for the best of the best and I'm glad I did. I started out with a Rad Rover and my wife was riding a Lectric XP - after a number of service and maintenance issues, we decided to sell those locally and purchase a pair of EVELO Omegas which have been much more reliable and a ton of fun to ride.

Excellent well-made cruiser, especially if you’re under 5’10"

I’m 79, and 5’4”, shrunk 2" over the last 10 years. Boston hills have been getting steeper, and it’s get off my high crossbar, so the step-thru SL is perfect. The bike it great on the road — 5 levels of motor assist; enough boost at level 1 or 2 for the mild hills. Combined with the changing gears, levels 4 or 5 are good on long, steep hills west of the city.

The bike is very well made and quiet on the road. You get fenders, front & back lights, a digital readout, and a rear carrier, but no bell, something Evelo ought to add. The seat is comfortable after just a few rides. You twist the collar of the CVT forward on hills for a low gear ratio, and backward for a high ratio. When it’s twisted back, the collar is stiff and requires a firm grip, but easing off the pedals when shifting helps a lot. Evelo says it will get easier over time, and I can see that starting after only a modest number of miles. The brakes are excellent. The levers can be adjusted closer to the handlebars for short fingers.

Most of the weigh is on the back wheel. One online review said that with the battery mounted in back of the seat the center of gravity felt a bit high. I didn’t find that. One grumble: The bike comes with pedals that aren’t drilled for toe clips, and they don’t spin freely. I replaced them with Velo flat pedals and am happy with those.

I’ve received a response to a couple of emailed questions within hours, and after the first month, an offer for a phone call to answer questions. Envelo is justified in bragging about their service. They sell a lot of bikes with the Enviolo automatic transmission (i.e. the Galaxy Lux), but if you’re ridden a bike with a derailleur and shifters on the handlebars, you’ll feel right at home with the CVT on the Galaxy SL.

SO MUCH FUN

I love my Galaxy. Despite not being handy, setting the bike up from the box was no problem and my first rides made me smile so big. Easy to handle, fun to ride. I'm super happy how EVELO has treated me on my first ebike purchase. Highly recommend.

Nothing Short of Fantastic.

From initial ordering, shipping, assembly, and post purchase follow up - all aspects of this buying process was 5 stars.

The bike arrived in an almost armor like box, and the contents were all safe and sound.

Assembly was a snap. I did watch the assembly video before delivery, but the whole process was very straight forward and not one issue.

I did have several post assembly questions, which were answered either by a live phone call, answered in under a minute, or email with replies that were prompt as well.

The bike rides like a dream, is very powerful up hills, and is very quiet.

The automatic transmission is nothing short of amazing. It is always in the right gear. Coasting fast down a hill? Yup. Climbing a hill? Yup. Taking off from a stop. Yup.

And several weeks after purchase, I was blown away when I received an invitation to get on an actual phone call with an Evelo representative for a one-on-one meeting where I could ask any question, and just chat about any subject I wanted to, regarding my new fantastic Omega.

I can't recommend Evelo and the Omega high enough.

Love my Omega

I had been looking at ebikes on and off for at least a year before riding my friend's Omega. Who knew that bikes have automatic shifting! It's been so lovely to start getting outside and ride into town. I can't wait for warmer weather here to ride more.

Highly Recommended

I purchased an Aurora Premium a number of years ago and decided to purchase the Galaxy Lux for my wife and we're glad we did. It's easy to use and easy for her to operate. The Automatic shifting is great!

Initial impressions (it's winter in Maine)

My wife and I normally ride on Specialized carbon fiber hybrids with lightweight components for rides of 15-30 miles. We are in our early 60s now, and the 450 foot climb that we have to ascend at the end of every ride (we live on a hill) is getting a little tiresome. We were looking for a somewhat more laid-back and comfortable E-bike that we could ride for very long distances when we were not necessarily riding just for exercise. And the Evelo Omega appears to fit the bill perfectly. It is more comfortable, slightly more upright and easy to just jump on and go (no need to clip in). Since it is winter in Maine, I have not been able to really test it for a very long ride, just short jaunts up and down the road. But it is a very high quality frame with excellent components. It is rock solid and sturdy, comfortable, and unbelievably quiet. I am very happy with my purchase and would highly recommend your company. Your customer support is unrivaled and your product is high quality at a very good price point. Keep up the good work!

Ready, Set, Ride… Enjoy The Fun

The Compass is a amazing fun bike for those who might need more balance while enjoying all of the benefits of a bicycle. While you pedal you enjoy the fun of self power, power assist or full EV power. Plus have room for a picnic basket or … as you ride off to your favorite spot. 🤩

Excellent product, exceptional service

I put my Aurora Limited through its paces every ride as I'm in the mountains on a dirt road. Every component is tough and top notch! I had a question about getting beefier brakes and I got my answer with all the information I needed in about 12 hours!

Omega

I started with a Bagi e-bike about 4 years ago. That was a good beginner bike for me since being 66 at the time I didn’t want to quit riding. But over time I was looking for a taller bike with a bigger wheel base and tires.
My husband has a Evelo Aries bike he purchased 3 years ago and he loves it so I decided to try an Evelo. The customer service is so excellent at this company! They told me what bike would be best for me to try. They shipped it almost ready to ride. I kept it in my living room so I could stare at it while we had about a month of rain. After a few cadence adjustments, I was so excited to go on my first 20 mile ride. I am loving it!! Because of the caring staff, excellent customer service and exceptional quality of the bike, I would recommend this company to anyone.

An excellent bike. It’s very smooth. The thing I like most other than dual batteries is the geometry. It really seems to fit me perfectly. If I had one single negative, I don’t care for the way the manual control operates. With no indicator I can’t simply look at it and tell what “gear” I’m in. I realize probably 99% of users prefer the fully automatic mode. I prefer the manual shifting. In my opinion it’s more responsive. In that regard I would have preferred a twist grip shift controller with a lighted indicator, similar to the Harmony mechanism. But overall, I love the bike.

Bentley loves the compass

what a beautiful well made bike......every day Bentley my Englishsheepadoodle and I are out peddling...he love the rides and I get the exercise..were out about and hour and a half..easy to charge the battery's I can't say enough about the bike I Love my Compass Tricycle...thanks again what a great bike..Jackie from the Villages Florida

Front Fender

Perfect fit just the item to help deflect the rain

Rvtrip

Loved riding around campgrounds and rv parks , can’t wait to put some miles on in the desert

Evelo Dash

I love riding my bike, It is taking a while to get used to the electric assist, but I am getting on to it, There were two small issues that I wrote to you about earlier. I hope you will have suggestions to remedy them. All in all, I love this bike. Verne Walsh

Riding on a crowned street.

IVe had to get used to riding on a crowned residential street. A bike stays vertical,
a trike is set to the angle of the street. It makes me feel a little concerned about tipping to the side. I try to stay centered without traffic. I need a side view mirror.
I love the trike.

First ride

Just went for a very short (2 mile) ride. My first one. The bike is a perfect fit for me at 5’6”. When I first started out I went “Whee!” Because I did not realize how fast it would start out and I am definitely no speed demon, lol. Baby hills and flats on the road in front of my house, some paved and some turned to potholes and gravel. I did my ride in 0 and 1st pas settings and changed the gears to see how they operate. It was a great learning experience. Glad I had a helmet on! I wanted to have a ride before the weather turns rainy again. I must say it was exhilarating!

My concerns are still the chain and the fact that I have not located a bike shop close to me if I have any issues. And I think the battery rack is not straight but I have not figured out why, yet. It just seems off-center. But, otherwise, I love the bike.

I do want to find a bike trailer for my dog so he can go with me occasionally.

I like the fact that the folks at Evelo keep in contact without being pushy. I spent over a year researching ebikes and am happy I picked Evelo.

Haven't ridden it yet too much snow

New Omega Initial Impressions

Easily built my new Omega after delivery by following the well done Evelo video. Was able to ride it around a little to get brakes setup and calibrate the hub but had to put it up after we got 20 inches of snow! Love the acceleration, comfortable seating position, ride comfort and overall quality of the Omega. The automatic transmission along with the Gates belt give a quiet maintenance free ride. There are many ride settings that make the Omega very flexible to ride in virtually any real time situation. With the second battery option I can ride PAS 5 and zoom zoom everywhere without a care. Can’t wait for warmer weather. The Enviolo App also has a lot of useful info including battery voltage for each cell. This is a top end electric bike.

So far, so good ...

My new trike!!

After much e-trike research, I am so happy I found the Evelo Compass. Incredible engineering and quality. Smaller frame for this 5' tall senior. Finding a trike with this level of well designed safety features means I can still ride with my balance issues. The rear differential and two wheel drive makes this a very stable trike. I LOVE this trike. The tech support is unbelievable and their support of established customers on future purchases is unrivaled. My Open Box Compass arrived as described with six miles on it. I look forward to a really fun Spring 2023. We have already invested in an Omega to round out the fleet!!

Ez set up -great value $- quality

New to e-bikes this entry is perfect for us in a 55 plus community and will serve us well as we also enjoy 😉 riding

I am delighted with my Evelo SL e-bike and would highly recommend it to anyone in the market for a reliable and efficient mode of transportation. One of the things that I appreciate most about this e-bike is the exceptional customer service provided by Evelo and the four-year warranty. They have consistently reached out to get feedback and provide support, which I believe is well worth the premium price.

As a smaller person (5'2), I was looking for an electric bike with a more petite frame to make it easier to control and maneuver. The Evelo SL exceeded my expectations in this regard, and I am grateful for the additional features that enhance my rides. The mid-drive motor provides excellent stability and a natural cycling experience, and the front and rear lights allow me to ride safely in low-light conditions. The bike is also low maintenance and looks great.

The easy-to-remove battery is a convenient feature, making it easy to charge the bike and ensuring I never run out of power. The Evelo SL has a quick charge time and a battery range that comfortably covers four 9-mile rides I've been doing daily for exercise. The wheel size, gears, and PAS also makes a smooth ride.

While there are a few things that I wish were different about the Evelo SL, such as the weight and the lack of a suspension for rough roads, these are minor issues that do not detract from my overall enjoyment of the bike. The lack of suspension can be easily remedied by purchasing a suspension seat post for $100. Additionally, I wish the throttle speed were adjustable for better assistance when pushing the bike when not physically riding it.

Overall, the Evelo SL e-bike is a significant investment, and I am thrilled with my purchase.