"After much research, I decided on the EVELO Galaxy with the Harmony transmission and purchased one for my wife for Christmas. It wasn’t long before I had to have the same machine for myself!"
So, after sitting through the 2020 dumpster fire, I finally splurged and ordered the Aurora LTD. After over 40 hours of research, I pulled the trigger.
With all the tech features, even at double the price of my 2nd choice, I'm not at all sorry for spending the extra $. With a little over a month and a couple hundred miles I can report:
1. bike is SOLID and a little heavy
2. Range isn't there yet, but it gets better with each charge cycle. about 35 miles/charge at PAS 2 at first but up to 45 miles plus
3. the frame is FULL SIZE and definitely a stretch for a 5'5" male...but it works!
4. Would like a taller gear ratio at the top end. Cadence is a bit fast at 15-18 mph on the flat in high "gear".
5. Just took delivery of a GALAXY 500 for my wife. Definitely size friendly but just as solid and 20% lighter.
6. Service and sales response is 5 star.
Go ahead, you won't regret it!
I got a good deal and received my bike October 13. I had no experience with ebikes so I didn't know what to expect aside from watching reviews online. Hills and headwinds had made biking somewhat unattractive, especially the big hill to get down to a really nice riverside trail nearby. My little sister had learned about ebikes and did a ton of research with the conclusion that Evelo was the right one. I suppose I could try to tell you all that I like about the bike but the strongest proof is this: in 2.5 months I've put 625 miles on it! Winter is here; I layer up (including ski goggles) and go out and ride! .... 32 degrees today and I had a very enjoyable 24 mile ride. You can buy lesser priced bikes but do they have all the features, a 4 Year Warranty and exceptional Support? My bike is heavy but it leads me to believe it's going to hold up and riding it is just pure fun! The hills and headwinds?.... no worries! The riverside trail I get to ride now?... it's awesome!
I'll try to remember to update as time goes forward.
Update to review 11/20/22 since I didn't have a picture. This is my Aurora Limited. I am 5'2" and this bike fits me very well so you more petite people have a point of reference.
When I was considering a Tricycle several people advised me to get a trike for much less money, but after reviewing the specs on the Compass I felt that the larger motor and the midshift drive made the Compass a better trike and well worth the money. I get many compliments on how nice it looks and I would add it rides so well also. Evelo's service program is right on top of any problems you might have. This is a bke and a company I would recommend to anyone.
Chuck Woodings
From the first time that I spoke to an Evelo representative clear through the purchase process, Evelo customer support is outstanding! I have never experienced such a high level of customer support anywhere. I purchased the Aurora for my wife and the Delta X for me. My wife loves the step through frame on the Aurora and the automatic shifting. I love the power and speed that the Delta X offers. Both bikes are very high quality and built to last. Our first real test of the bikes was in St. George Utah. We took the bikes up Snow canyon and had the time of our lives! After 18 miles and 1050 feet of elevation gain both bikes had battery life to spare. We rode in a group of 6 riders all on ebikes. Our two bikes were the most comfortable and easily the fastest bikes of the six. When we traded off with the other riders we were very surprised at the difference in comfort and power assist. We had to work a lot harder to keep up with the Evelo bikes and when we finally rotated back to our bikes my backside gave a great sigh of relief. After months of research, test riding over 20 different brands and asking a lot of questions we settled on the Evelo bikes. With the 21 day money back guarantee we were very comfortable that if we didn't like the bikes we could send them back for a full refund. Sending the bikes back was never an option once we rode them and experienced the quality, comfortable and very powerful ride that both the Aurora and Delta X provide.
I would just like to say that I'm well satisfied with my Compass purchase. Assembly went well, but noticed the rear chain was too tight, so I readjusted it. I found that I was missing a screw for the display mount, notified the Evelo team and they sent me a replacement screw, not problem. The Compass trike works better than I expected, the PAS, the Throttle, Gear shit and differential are working just fine. I will say that you want to watch it when cornering, it's not like riding a regular bike. As said, well satisfied with the Compass trike and more satisfied with the Evelo team. They have answered any and all my questions in a timely matter and have encouraged me to contact them at any time, if there are any problems or further questions. I can't say just what the battery range might be. I've charged it for 12 hrs as per instructions, rode the trike a bit, battery reading down to 60% and recharged her back to 93%. Rode the trike a bit more and now battery is at 83%. I only have 22.5 miles on it sot far. So far the Compass has been fun to ride, it gets me out of the house, I get some exercise and enables me to go run some errands. With my old eyes, I can't drive a care anymore, so the Compass gives me back some of my independence. For now everyone take care.
Fantastic I am disabled and use the trike for hunting and shooting sporting clays. Its easy to keep up with my bird dogs. and loads easily on my hitch carrier
Since April, I have turned over a 1,000 miles on my Aurora Limited. I wrote a review shortly after my purchase and just as thrilled then as I am now. I have been having the most fun ever riding a bike. I feel like a big kid again! It had been years since I rode a bike and at first I was very cautious (not a bad thing) and getting to know my bike was such fun as I learned the bikes capabilities every time I rode. My skills and mental agility are far greater than I ever thought! As an older girl, I have learned that riding and having fun while developing skills sharpens the mind and keeps one engaged! I usually ride between 10-20 miles at a time on trails and some very steep 16-18% hills in level 3 assist and I get a seriously great cardio workout. On mostly flat trails I stay in one or two gear just because without any assist the bike is a bit heavy. I also have seldom used auto mode because I prefer to control under my own power. I bought my Aurora for exercise but realized that I have gained so much more than physical health but a new awareness of skills and balance and I am happy so much fun! Yes, I can ride without hands for the first time in my 69 years! What a fun ego boost! Since it is very hot here in S.W. Utah my riding slowed down a bit during the summer and swimming was my jam. Two weeks ago I was about to cross my 1,000 mile mark when I took my eyes off of the trail for just a couple of seconds and took quite a spill off of the embankment! I was at mile 999! Two boulders kept me and my sweet bike from going down the embankment. I lugged the bike back up on the trail and looking back now I have to smile because I was more concerned about my bike and any damage than I was to my own well being! The bike sustained a few scratches and I got some serious road rash and pretty bloodied up but it was almost like a right of passage and I was thrilled that I was so lucky. It was also a BIG lesson to keep eyes on the road at all times. Better to stop and look at what you are curious about than taking eyes off of the trail. Also, I was alone in a closed national park so please don't ride alone in remote places. If you crash or fall, get back on and ride. I went ten miles the next day despite my bandages and injury. I will not allow myself to put fear over fun!
Another nugget of an idea is that I bought a motorcycle carrier to attach to my car hitch that I installed on my car. Since the bike is heavy and I cannot lift it onto a conventional bike carrier this, along with the ramp it came with is the perfect solution, along with a couple of strap downs. Bottom line is I love my bike and the fun that it has given me. Oh, I also love the bigger tires which are great in dirt and softer surfaces. I got the safety kit when I ordered my bike and it is awesome too. The bell is loud and grabs peoples attention. I also use a bigger strobe light for the front along with the one I got in my kit since I also ride roads and want to be very visible. A mirror is also essential to safety so when and if you buy, have that safety kit included. I will probably update after I get what I hope will be 2,000 miles in the following 12 months.
If you are hesitating and not sure on the brand you want, look no further. In my first review I had included that I researched for a year and hands down, Evelo was the best choice and value for quality and components and customer service. The Aurora was in exchange for the first Evelo I bought just prior. The folks at Evelo reached out and we discussed what more I wanted out of the bike compared to my first one. They were spot on in their suggestion because I wanted more of a beast with more bells and whistles in the technology. They delivered for sure and their customer service is wonderful. If you have any questions, they have the answers and willingness in going through the steps to deliver the best possible choice for your individual needs. Happy biking and keep it fun but safe!
This is the second ebike I have owned. The first was a BPM and I had nothing but trouble with it. Decided to go with Evelo and so far I am much happier with the design, performance, customer service and quality of the bike. This bike handles very well. It turns and handles much better than the BPM. I also love the swept back handle bars for long rides. The seat is very comfortable. I really love the switching of gears and the belt drive, smooth and quite. The chain guard to keep your pants out of the belt is another great feature.
The negatives are minor. The reaction time of the motor to when you pedal has a slight delay. The other issue is if I go no hands the bike starts to shake and gets worse as I go to the point I have to grab the handle bars. These are just minor things and the Aurora Limited is a really nice ebike.
This bike is a DREAM!! I’m 5’1 & have been riding a PEDEGO electric bike for 10 years. The Evelo Galaxy 500 is so light & maneuverable. I was worried the CVT would be loud, but it’s so quiet! I thought the fenders might rattle & be loud. Not a sound! The handle bars are a bit of a far reach as I am used to the upright beach cruiser style. Customer service called me back in 3 hours & has found a solution to swap out the bars for a swept back style. I am so thrilled with this bike! It was hard to finally pull the trigger & make such a huge purchase( retiree, fixed income), but the Black Friday sale helped & I know I’ll have this bike at least 10 years like my other bike... so happy!
I bought an Aurora Limited in April of 2020. I could not be happier with my bike. With the Covid lockdowns, it has been awesome to get out on the trail and ride like the wind. The staff at Evelo are incredible. They will help me figure out any little question I have about the bike. I have over 1500 miles on my bike now and I it's running great! It's truly the best bicycling experience I've ever had.
The Aurora Limited has power to spare. I ride in the lowest pedal assist most of the time and it allows me to still get a pretty good workout. But when I want to ride like the wind, I'll kick it up to 2 or 3. With that automatic transmission and gates belt drive, I hardly notice the hills are even there! The motor has a little louder hum than I like, but only because when I pass people on the trail at 20+ mph, I want them to think it's me that's fast, not the bike! :-)
I'm getting anywhere from 35-45 miles per charge if I were riding in pedal assist level 1-2, with some 3-5 in there for thrills. It's really fun to ride. I go from Sumner all the way out to Buckley and back again and the only thing that hurts is my butt. I got the comfort saddle and it made a lot of difference, but I don't think there's any getting around it. My 55 year old backside just can't sit that long. I've found my comfort ride w/exercise is around 25-30 miles. This leaves me with lots of battery leftover, a not too sore keister, and a sense that I actually burned some of the calories my Apple Watch says I burned!
One thing that is a bit of a drawback on this bike, but I don't guess many bikes have figured out how to fix it, is the noise the Tektro brakes make. They really chatter alot, especially when braking downhill. It's no big deal, and certainly not uncommon, but the sound just gives the emotional impression that it's my old 1975 Schwinn, and the pads are screaming at me to change them.
In case you're wondering, Evelo does not have a retail storefront. But that doesn't mean their support team doesn't exist. They're based in Seattle, and they're fantastic. I had a lingering issue that I needed to resolve with the drivetrain and they actually outperformed even my local bike shop, over the phone! Their direct to consumer model requires that they strongly support their customers. So when it was time for a little assist with the nuances of their particular design, there was a whole team of techs to help me. They shipped me, free of charge, the tool I needed to make an adjustment and helped me all along the way with the kind of support you only hope to get from the local shop. I feel like I will have this bike for many years to come and with a best in class four year warranty, I know they'll be with me the whole way.
Overall, I have to give maximum scores across the board to Evelo. Design, aesthetics, power, ride, range, and of course emotional satisfaction when I'm riding like the wind! Thanks to the whole Evelo Team!!! I hope many people will consider buying one of their bikes. As much as I like being the only one of it's kind in my area, I'd like to see them do really well, so they'll be around for decades to come. You won't find a better value!
Thank you to the entire Evelo Team! Gary
Throttle sent for Aurora had different connector than my Galaxy. Spliced in old connector to different colored wires on new throttle. Works like a champ, thanks.
My Evelo Aurora Limited is the most complete EBike I could possibly want. Over the past 6 years I have ridden over 5000 miles all on ebikes and as such I have developed a long list of features I wanted on my next eBike. My Aurora Limited checked off everything on my list from a 750 watt mid motor, belt drive, step thru design, wide tires, large capacity battery with good range, quality build, and of course affordable.
I am approaching 1000 miles since April and my Aurora Limited is a thrill to ride! I love it!!
Great company with outstanding service if needed. Thank you Evelo!!
I love the compass. Battery life is good, rides nice. I did change the seat. Lots of room to carry stuff in the back. I like that it has a brake light and both lights can be turned on with one button. I like that you can use 2 batteries.
We are enjoying our Evelo bikes, both bikes now have over 300 miles and no issues
Much like you, reading this review, I did a lot of research before ordering an e-bike. I rented one (a different brand) during the pandemic and immediately recognized the benefits of an e-bike. Specifically, I was looking for an e-bike with a powerful mid-drive motor, a belt drive, the Enviolo transmission, and a throttle. It has a robust frame, generous tires, good capacity battery, hydraulic shocks, fenders, and good lights front and back. It was easy to assemble out of the box. And as good as the bike is, the customer service has been outstanding. I also bought the Galaxy 500 for my wife and it fits her well. It has most of the same great features as the Aurora Limited. We're very pleased with Evelo and our two purchases.
Customer service helped me to add a 3” stem to my new Galaxy 500 to give me a more cruiser style ride. I’m 5’1”, so the factory stem didn’t give me what I wanted in the ride. That was the only thing missing to make it perfect. I rode the Pedego on vacation and that was my first experience with an ebike. I knew that I wanted an ebike then as it was such a joy riding it. After research, I decided to give Evelo a try. The 21 day trial wins out over others as you truly find out what it is like to ride the bike versus the competition where you get a five minute ride around a parking lot. Once I received my Galaxy 500 with the cadence option and experienced the ride, I knew that I had made the right choice.
After some problems in the beginning, I received prompt assistance from the support team and solved the mystery. Since then, I have been enjoying the smooth and quiet ride on my daily commute. Hopefully, I can add some range to the battery with full charges from depleted. Put over 500 miles on it so far and love the bike. It was especially gratifying when I was riding through the neighborhood and a neighbor yelled, "Nice bike!"
The Compass trike has really been a pleasure to ride.
After 1240 miles there are no problems with quality. Being 5' 7" tall and an old man, aged 89, I see that the bike is evidently for someone taller. However once on the bike I can go like hell for 20 miles. The first thing to fail is my bony rear end.
Designed for comfort and safety.
I’m asked all the time about the bike and how much I like it. I’m impressed with the way that the company takes care of me.
A great dependable bike. Fun to ride. Use my bike exclusively to patrol, as a volunteer Watch Officer, a national park. Most weeks I average over 100 miles of use. It is exceeds my expectations, including the test against the Park’s very steep hills.
The few challenges encountered have been well and timely supported by the EVELO Team. Great warranty support, always within 24 hours.
My greatest concern has been battery-life. I now use two batteries to accomplish duty-tour. Note I have the bike loaded with about 20 lbs of accessories, and saddle bags with tools, water, first aid kits, etc. And too lots of steep hills in the park.
Really like this bike and am happy I paid for a quality bike, with great warranty and superb timely support.
Took delivery of my 2020 Aurora Ltd late February. Bike and box arrived in near perfect condition. Two weeks later notice front fork collapsed and stuck. A call to Evelo on Monday and by Friday riding bike with new fork, excellent customer service, speed and detail. Had Velofix do install as it was March, Evelo paid this expense.
Bike ran very well up to the 400 mile mark, drivetrain started making ticking and clicking sounds in PAS 1/2. By 800 miles so bad something had to be done. New motor and adjustments to belt had bike back in top performance.
Again, the level of help from the Evelo CS team was outstanding. All this was very unfortunate and believe very very rare if you read Evelo bike reviews and talk to other owners.
Since that time bike has performed flawlessly, now at 1,400 miles.
Bike is big, powerful, extremely quiet and smooth with cushy ride combined with state of the art components.
Extraordinary bike, Extraordinary customer service.
This one will be with me for awhile, just so enjoyable to ride.
First, I have to say that customer support after a purchase is as important to me as the product or service itself. Evelo’s support team has exceeded my very high expectations—always answering my multitude of questions within 24 hours. Now, about the product—it is a blast and it has gotten this 60-year old, 275 pound butt out of the chair and out into the beautiful New Mexico outdoors. Like many other reviews have stated, I’ve ridden more miles in the last 90 days than I have in the last 30 years, thanks in large part to the sturdy mid-drive motor, the various PAS levels, and the demonstrated 25-30 miles on a “tank” which is about all my keester can handle. Make no mistake, this is a big, heavy bike—it’s not for the weak or meek, and getting it up onto a vehicle bike carrier is no small task. I’ve outfitted the bike with new handlebar grips, rear view mirrors, rear pannier bag, phone and water bottle holders, and a much softer wider seat (more kudos to Evelo for their seat replacement program). My only minor negative comment about the bike as delivered is that the pictures on the website did not match the product I received—specifically the lack of water bottle holder bosses on the main down post which showed in the pictures but were not on the product. During the 862 miles I have ridden thus far, I’ve had five flat tires, two front and three rear. I know I live and ride in goat head country, I but I guess I expected the factory tires to be more puncture-resistant. I’ve replaced three and a bike shop replaced two while adding tire liners to both tires...that was two flats ago. As I write this, the bike is on its back again with the tires up in the air like a dying cockroach, waiting for a new set of tubeless tires which will be professionally installed and will hopefully alleviate most of the tiny punctures that are now cutting many rides short. Bottom line—a fantastic bike that’s loads of fun to ride. It’s great exercise, yet provides just the right amount of “help” whenever needed. The CVT is absolutely awesome, and with the 750 watt motor, provides really smooth shifting and plenty of power. It is a big investment, but if one is committed to get on it and ride it often, it is well worth it!
Love my Evelo Ebike! As a retired guy I try to go everywhere on my Aurora. Had a great experience with my local bike shop assembling the bike and everyone at Evelo have been behind me on the maintenance (which I've had very little). Love the light setup and the frame platform. It truly is another local errand vehicle for me. Thanks Evelo!