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EVELO Customer Reviews

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Front Fender

Perfect fit just the item to help deflect the rain

Rvtrip

Loved riding around campgrounds and rv parks , can’t wait to put some miles on in the desert

Evelo Dash

I love riding my bike, It is taking a while to get used to the electric assist, but I am getting on to it, There were two small issues that I wrote to you about earlier. I hope you will have suggestions to remedy them. All in all, I love this bike. Verne Walsh

Riding on a crowned street.

IVe had to get used to riding on a crowned residential street. A bike stays vertical,
a trike is set to the angle of the street. It makes me feel a little concerned about tipping to the side. I try to stay centered without traffic. I need a side view mirror.
I love the trike.

First ride

Just went for a very short (2 mile) ride. My first one. The bike is a perfect fit for me at 5’6”. When I first started out I went “Whee!” Because I did not realize how fast it would start out and I am definitely no speed demon, lol. Baby hills and flats on the road in front of my house, some paved and some turned to potholes and gravel. I did my ride in 0 and 1st pas settings and changed the gears to see how they operate. It was a great learning experience. Glad I had a helmet on! I wanted to have a ride before the weather turns rainy again. I must say it was exhilarating!

My concerns are still the chain and the fact that I have not located a bike shop close to me if I have any issues. And I think the battery rack is not straight but I have not figured out why, yet. It just seems off-center. But, otherwise, I love the bike.

I do want to find a bike trailer for my dog so he can go with me occasionally.

I like the fact that the folks at Evelo keep in contact without being pushy. I spent over a year researching ebikes and am happy I picked Evelo.

New Omega Initial Impressions

Easily built my new Omega after delivery by following the well done Evelo video. Was able to ride it around a little to get brakes setup and calibrate the hub but had to put it up after we got 20 inches of snow! Love the acceleration, comfortable seating position, ride comfort and overall quality of the Omega. The automatic transmission along with the Gates belt give a quiet maintenance free ride. There are many ride settings that make the Omega very flexible to ride in virtually any real time situation. With the second battery option I can ride PAS 5 and zoom zoom everywhere without a care. Can’t wait for warmer weather. The Enviolo App also has a lot of useful info including battery voltage for each cell. This is a top end electric bike.

So far, so good ...

My new trike!!

After much e-trike research, I am so happy I found the Evelo Compass. Incredible engineering and quality. Smaller frame for this 5' tall senior. Finding a trike with this level of well designed safety features means I can still ride with my balance issues. The rear differential and two wheel drive makes this a very stable trike. I LOVE this trike. The tech support is unbelievable and their support of established customers on future purchases is unrivaled. My Open Box Compass arrived as described with six miles on it. I look forward to a really fun Spring 2023. We have already invested in an Omega to round out the fleet!!

Ez set up -great value $- quality

New to e-bikes this entry is perfect for us in a 55 plus community and will serve us well as we also enjoy 😉 riding

23357 - Aurora Sport, 750W motor, 7-speed Shimano drivetrain, Semi-integrated 11.6Ah battery

I am delighted with my Evelo SL e-bike and would highly recommend it to anyone in the market for a reliable and efficient mode of transportation. One of the things that I appreciate most about this e-bike is the exceptional customer service provided by Evelo and the four-year warranty. They have consistently reached out to get feedback and provide support, which I believe is well worth the premium price.

As a smaller person (5'2), I was looking for an electric bike with a more petite frame to make it easier to control and maneuver. The Evelo SL exceeded my expectations in this regard, and I am grateful for the additional features that enhance my rides. The mid-drive motor provides excellent stability and a natural cycling experience, and the front and rear lights allow me to ride safely in low-light conditions. The bike is also low maintenance and looks great.

The easy-to-remove battery is a convenient feature, making it easy to charge the bike and ensuring I never run out of power. The Evelo SL has a quick charge time and a battery range that comfortably covers four 9-mile rides I've been doing daily for exercise. The wheel size, gears, and PAS also makes a smooth ride.

While there are a few things that I wish were different about the Evelo SL, such as the weight and the lack of a suspension for rough roads, these are minor issues that do not detract from my overall enjoyment of the bike. The lack of suspension can be easily remedied by purchasing a suspension seat post for $100. Additionally, I wish the throttle speed were adjustable for better assistance when pushing the bike when not physically riding it.

Overall, the Evelo SL e-bike is a significant investment, and I am thrilled with my purchase.

Aurora review

First and foremost ,I love this bike. The more I ride it the I more like it. The reason I chose EVELO is because of the customer service and warranty. The new and unique frame style was also a plus.
The packaging was solid and secure. The only real problem was that the derailer wouldn't shift into high gear (7th). After adjusting the shifter cable it's working perfectly. On a personal preference note, I swapped out the seat and seat post for a wider softer seat and a shock absorber seat post. I still haven't gotten the handle bar positioned to my satisfaction. Again, that's just personal preference but I think the advertisement on ergonomics and comfort was a bit of over sell.
Thank you for a quality product . I anticipate many happy years together.
Steve.

The Tesla of ebikes

That is what my wife calls her Omega. We ride a good amount and the Omega has been the perfect solution as a powerful, reliable bike that almost drives itself. The Enviolo-Automatiq/Gates Belt Drive train and Dapu 750 motor make for the easiest to ride, most powerful yet quiet ebike on the market. She wasn't a cyclist but since COVID we have been riding a lot for exercise and pleasure clocking thousands of miles per year. The Omega was the perfect bike for her upright riding style and easy to use preferences. No shifting and virtually no maintenance make it very much like her Tesla.

Aurora Limited

Great bike. Great customer service.

Recommended sister.

You just sold two bikes to my sister and brother in law because I liked your product and recommended bikes to them.

Evelo E Bike Review

The quality and ease of use is paramount in my purchasing two Evelo bikes.

Powerful!

Evelo Aurora Limited are great bikes. We have 2 and enjoy riding them as often as we can. Great power and handling. Craftsmanship is exceptional. Expect this bike to last for decades.

High quality electric trike

I haven't gone out on the EVELO Compass as often as planned, but enjoyed the ride each time. The quality of build is very impressive. The Compass has plenty of power and speed for a trike. You don't really want any more than what is offered. Shifting is smooth and geared well for most any need. I'm very happy with my purchase and impressed with EVELO as a company. Their communication and customer support is outstanding.

Awesome bike

I really can feel the difference between the older model and this new version. The added two bars on the frame brings much stability to the bike. The app that goes with the bike and Bluetooth diagnostics is amazing. The automatic transmission is amazing as it does all the thinking and I can enjoy the ride.
The only concern is the battery says it can go 60 plus miles but after several times of riding it only goes about 28 miles with no bars left on the battery.

Very smooth

Very smooth operation. The automatic transmission takes alittle getting use to but the ride is very very smooth.

Best Trike

I purchased an Evelo Compass Trike and I'm very happy with it. It is a very well thought out design. The company continually takes feedback and makes its bikes better and better. I've had great customer support that has made me very confident with the Trike. It's fast and so much fun particularly for a somewhat disabled person, I can get out and around.

Best E-Bike Sold on the Market Today!

I bought my wife and I two E-Bikes from Evelo years back. We continued riding this to give both of us a great form of exercising throughout those years. I rode more than my wife with my Evelo "Aurora Limited" because of the help she gave our daughters with their kids and the home schooling due the COVID-19 Pandemic with the stay at home zoom classes they all worked through. I continued to enjoyed the freedom of racking up 2600 miles quickly on my E-Bike. I valued my time utilizing this great ride and was rather saddened when my motor suddenly stopped working. Contacted Thomas and he quickly arranged a brand new motor to be shipped to my Bike Shop here in Vancouver to replace the damaged motor. Long story short, in lieu of a new motor Thomas contacted me and replaced the whole bike with a new "Aurora Limited" E-Bike. I thought the old Limited was great with features which had nothing but ease of controls and riding experience, this new Limited was ten fold greater with new Automatic controls which makes it so simple and easy to to bike down the road whether it would be straight ways or hills. Once you set your preferred cadence on your level of comfort riding, it becomes a snap to ride down the road at a comfortable speed which you choose to ride, never having to worry about shifting or any worries but to ride allowing you the freedom to enjoy your ride and keeping you safe observing traffic around you at all times. Evelo not only has a lot going for itself with the fantastic E-Bikes they sell, but service after the sale is just as important if not more so to them! I never expected in my wild dreams to be riding one of their grand designs of an E-Bike, but for Evelo and Thomas to go the extra mile in supplying me with a brand new E-Bike with all the new amenities they have now incorporated on their E-Bikes is truly a sign of their commitment to their customer base. From a truly great bike to an even better E-Bike which I never thought they could ever make better but they proved me wrong with the best E-Bike on the market. Other companies try, but Evelo does, and the proof is in their E-Bikes and service after the sale! Chuck and Janine Schuurmans proud owners of the Evelo "Aurora Limited" and "Galaxy 500"

Bike review

I totally love it. Really easy to assemble Ride so smooth easy to use the throttle. Absolutely perfect I also love the constant emails with helpful information!!!

I am thrilled with my Compass and you!

Not only do I think it is the best trike in the market, but your service and follow up is the best I’ve come across.

Quite happy and mostly what I expected.

I’ve been running my Omege for a liwhilr now and am mostly happy with it. I’ve upgraded the seat to a Bikeroo and replaced the post with a Thudbuster. My aging tail does not like the seat that ships with most bikes. OOTB the tire pressure was very low- just FWI. Otherwise, everything was in good shape and well packaged and protected. Really loving the Enviolo hub! We also have a Rad City 5 with a 7 speed cassette and the Enviolo is just heaven compared. The Rad seems a bit more powerful even though they are both 750W motors. To be fair the EVELO and Rad are very different animals but, in the end, pretty evenly matched. Evelo customer service is second to none. Follow up emails pre and post delivery, a personal call with one of their actual American, English speaking employees to make sure everything is going as expected and take care of any issues a few weeks after delivery. Who else does that?

In the end, Evelo is a premium brand but IMO, they earn the price you pay. The Omega is an awesome ride. You won’t be disappointed.