4 Year // 20,000 Mile Warranty
You're Covered
Every EVELO electric bicycle comes with a 4 Year 20,000 Mile warranty, including expert Customer Support on call 7 days a week. That's double the industry average.
Our job is to make sure you enjoy your EVELO for many years to come. That’s why our eBikes are backed by double the average industry coverage.
If a problem comes up, you are just one call away from our U.S.-based customer support. Combine this with our network of partner bike shops around the country for on-the-ground support, and you have an unbeatable combination.
Years of Worry Free Riding
EVELO's 4-year / 20,000-mile warranty covers against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display panel.
This warranty applies only to the original registered owner of the EVELO bicycle and is not transferable. This limited warranty does not apply to normal wear and tear, malfunctions or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use. Click the link below for the full terms and conditions of our warranty.
EVELO Warranty Registration
It's important to register your EVELO Electric Bicycle within 30 days from receiving it. This ensures we can process any warranty issues with you or your local shop as fast as possible.
It's also how we keep track of serial numbers just incase your new bike wanders off.
Learn More - Service & Repairs
Whether it's a warranty related issue or a simple brake adjustment, EVELO's customer support professionals can connect you with your local bicycle shop if you ever need service.
Whether it's a warranty related issue or a simple brake adjustment, EVELO's customer support professionals can connect you with your local bicycle shop if you ever need service.
If you purchased your EVELO on or before December 31, 2016, please click here to review your warranty details.
