My husband (@tricyclejoe) bought this trike used in July 2023. He is a stage 4 cancer patient and wanted this bike to assist him if he became fatigued during rides or on windy days. When he bought the bike it had 100 miles on it, and it now has 420 miles. This bike is the one thing keeping him going through his cancer journey, especially with a recent diagnosis of a metastasis to his spine. He is concerned that the battery is going to start to not hold a charge and he will require a new battery. He would also like to see suspension in the seat post but I guess that’s something we could upgrade aftermarket. This bike is a fan favourite at the farmers market and overall versatility for his uses. He rides it all around town. Thank you evelo for making an electric trike that has definitely served its purpose.
I am happy with the purchase it is an ok smaller adult trike. I have been riding a T-326 Husky for sometime I am 6'2" almost 300# man, and I needed a industrial type 26" tire trike not only for weight (600# rated) but for comfort. I have been looking at the Evelo Compass for several years, and when the price hit 3k felt it was worth that price. I am modifying my T-326 for longer runs so I need a second trike for transportation, I can no longer drive for health reasons so is my only way around town. My goal was to have a trike I felt safe leaving town, even the 10 or 20 mile range, and returning. The Evelo Compass is not it, below is my review please remember my size, and to add this is a hilly open area (windy) in all the trike is well built, and probably would serve many very well.
1.) Putting the trike together was very easy, what they don't show is that you will have to air the tires, and charge the battery mine was at 62% tire pressure did not register but there was some. This is not uncommon in all delivered bikes. The pedal assist and or speedometer reader cable on the front fork pulls when the steering is almost full turn I'm a bit concerned this could be a problem in the future. I used wire cutters to cut wire ties etc. I chipped the powder coat on basket pretty easily.
2.) The battery would not charge past 95% I used the charger that came with it, and another that green lit as soon as I plugged it in. The first day I took it .9 of a mile with 2 hills, the lights were on, and it went to 86%, that spooked me a bit. I left the battery plugged in for 24 hrs. It green lit within an hr. and still stayed at 95%.
3.) I had to change seats (I'm a big guy) I prefer solid/single piece seat posts but this one is ok. I had left the battery inside, and checked charge was green lit still showed 95% I went 1.2 miles very flat, and level tried peddle assist (which I like) about half way on throttle. I did get up to full throttle approx. 18 mph for a short distance was at 88% when returned. Also a very calm day (wind really matters).
4.) The differential makes some noise, not bad noise yet it's there. The main reason I purchased this trike was for the differential, but unless you are very agile with the acceleration it makes little difference in the turns. I will leave my T-326 as a single wheel drive.
Summation: This is a very good trike my only complaint is the battery size, and life to include cost. I do have a second coming which will make me feel much more secure using it in town but I would not use it on long hill climbing rides. The motor is torquey it will lift the front wheel if you tap the throttle, but honestly not a whole lot better climbing than my front wheel direct drive which I don't have to worry about chain problems.
Update: I have gone as far as I feel comfortable on a full charge. The percentage jumps up, and down quite a bit, and zeroed at one point using the throttle. Using the throttle really takes a lot of power. It was at 4% when I stopped came back to 13% while I got my camera out. I have seen this in all ebike systems but not quite so much difference. As you can see along way from 20 miles on one battery, on pretty level ground minimal breeze if any. I would say I could probably get maybe 2 more miles but do not feel safe doing so. I will see what the second battery does when delivered it is on back order. Definitely an in town trike, would be great if not for the size, and cost of batteries.
The Evelo Dash is just the e-bike that I wanted; a lightweight folder with a more substantial stature that some of the more notable (and more expensive) lightweight folders on the market. Evelo has achieved the perfect balance to make the e-bike truly ‘portable’ for throwing in the back of the car or in our travel trailer for road trips! The ride is very smooth, shifting is fun and effortless. I can’t say enough for the service team at Evelo; my first bike had some issues and they quickly resolve the issues until finally sending me a new Dash. I’m so appreciative and couldn’t be happier with my purchase.
I was debating between a few bikes. I was luckily to have someone let me test ride the Omega locally, before ordering it. When I test rode the Omega, it took me about 5 minutes to get used to the automatic shifting, then I loved the way it felt. The reason I ended up with the Omega is because the bike checks all my checkboxes:
1. Great Support from costumer service even beyond the purchase.
2. comfortable bike with high torque.
3. Theoretically less maintenance.
4. Ability to test ride the bike with the option of free return if the bike doesn’t meet the needs. (I love the bike and kept it 😀)
5. 4 years warranty.
6. speed. It was important for me to have the ability to ride faster than 20 mph (in unlocked mode)
7. Throttle. Even though having a throttle wasn’t important to me prior to purchasing the bike, I find that I use it often when I want a quick “takeoff” after stopping at a light, or a stop sign.
8. Range. It was important to me that the bike range will be able to cover my commute (22 miles round trip) on a single charge, without needing a second battery. Riding economically (low pedal assist) the first 11 miles leaves me with about 80% of battery charge. The return home (11 miles) uses more battery, because I ride it using more pedal assists. I get home with about 40% battery left and charge the battery in the evening.
The bike is great for my commute and I enjoy it very much. The costumer service from Evelo, as others have noted, is incredible. I was in contact with them before and after the purchase of the bike. They are very patient and knowledgeable.
As I mentioned before, it is a great commuter bike.
The mid drive and automatic transmission on this bike is a game changer! It's quiet and powerful, no hills (yet) I couldn't climb. I have a little over 200 miles on it, so still early in my ownership, but along with the torque, speed, and cadence sensors, it makes it very much like riding a non ebike, only with bionic legs! I had to add suspension seat post and handlebar suspension, since this bike didn't come with them. It also didn't come with the 4 hole pattern on the front handlebar post that many bikes have for bolting on a front basket. That is something I would have loved to have and cannot add. It is a great bike however. Support has answered all my questions and they have many help videos to reference. Thank you Evelo!
In the past 30 days I have rode my new Omega 480 miles. I am very happy with the comfort ride and the Enviola automatic transmission
The Omega checks most of the boxes I wanted in my first new e-bike…powerful motor, strong torque for hill climbing, comfortable cruising posture, belt drive, CVT for infinite gear ratios (within a range), hydraulic disc brakes. It also comes with auto-shifting, which I had not heard of before. I was skeptical it would work well and could just get in my way of when I wanted a higher or lower ratio for my desired pedaling performance. But their 3 week trial offer took the risk out of giving it a try. I was quite surprised by how effective it is and how quick it changes right to the gear ratio you need to maintain the specified cadence in the app. It truly is amazing! It takes your mind off shifting as you pedal, freeing your mind to think about riding safely, or enjoying the nature and beauty around you, or on videoing your experience with your action cam.
The main thing missing on the Omega (for my 5th star) was that it has no front fork suspension. I nearly lost control on a ride after hitting a pot hole hard to see in the shade. If they would add this feature, it would be the perfect e-bike. For those who ride where roads are mostly free of hidden obstacles, then the Omega bike is perfect!
Support from Evelo has been stellar! I had a firmware issue with my motor controller display. I contacted their support and they promptly sent out a new controller display for the Dapu motor at no charge! During pre-sales, I got all my questions answered by their team! Thank you and do really enjoy the Omega!
Hands down an excellent experience/purchase-I originally bought a Galaxy Lux. The bike's top-of-the-line technology and an exceptional build was obvious, but the Galaxy Lux frame was/is too smal (I'm 5'9").
I got ahold of Evelo and worked with Thomas and Eric. I had Friday (Aug 2, 2032) off and decided to cross state lines into Washington to pick the new Omega up for the weekend and I'm glad that I made the 3hr drive north. We've got a Gazelle C8 and not only is the Omega of equal quality, it's more intuitive and user friendly. Thanks Eric and the entire Evelo team for an excellent product and top-tier customer service. Thoroughly happy with h the Omega!!
Chad Pfefer
Portland, Oregon
I have had my Atlas for two months and put 400+ miles on it so far. I bought it primarily for year-round urban bike commuting, with casual riding and medium-distance trips as secondary purposes. It has aced the commute over some rough pavement and through (what seems like perpetual) construction. I am loving the front suspension! I've also gone on regular 50-mile round trip jaunts this summer, which I could have done both ways *maybe* on my analog bike.
Since the pandemic began, I went from 70% bike commuting to 95%, filling out the remainder with public transit. My front fender did not fit right without rubbing at first, but Evelo sent me the spacers needed to correct it. As muscular as the front tire looks without that front fender, even a small puddle would get my ankles and feet wet. Never mind water on the street post-big rain. I was soaked from the thighs down within 3 minutes! The fenders are quite effective.
I find myself riding in pedal assist 1 most of the time. Though I have tried 2-5, I only have done this under certain conditions, e.g. at night when no other bikes are around me and I'm in a protected bike lane. Beyond wanting to get exercise from the peddling, the available torque and speed in the higher PAS levels is more than I need on a bicycle. I actually wish you could re-program PAS 1 to 50 or 60% of what it does. PAS 0 is mostly unusable due to the bike's weight, although I do use it when the bike trail goes right through the middle of a botanical garden with pedestrians around. I have been riding motorcycles for 20+ years, so I feel qualified to rev it up when no one is around at night, though.
While I knew I would want to at least change out the stock seat, I didn't know how much of an investment I would be making in all the gadgets, or farkles as we call them in the motorcycling world. I added a cheap replacement seat, a throttle, a mobile phone holder, a rear rack while the Evelo one was on backorder, a taillight extension cable for that rack, a bell, a bar-mounted mirror, a mount for my Beeline Moto, an expensive chain lock, a killer Arkel pannier (much better then Ortlieb!), and as of last night the Evelo rack and a Shotgun Pro bike seat for my kid. The handlebar now looks a bit ridiculous, but hey, I have what I need. I glanced other reviews and read that someone changed out the handlebar on their Atlas, so that's a potential future upgrade. The diameter of the bars varies across different spots, so for instance my bell loosens itself if it slides over. One thing I was happy I did not have to add was a water bottle cage. It even came with an Evelo water bottle :)
In terms of the ride, I really enjoy it. On the downside it is large and heavy, though not as bad as some cheaper and more expensive bikes I had previously considered. I store it downstairs where I live, and it's a chore to get it up and down. If I bring it upstairs to work on it I remove the battery - super easy - to save weight. Oh right, the battery! The battery life is okay, not quite what I had hoped. In PAS 1 with me (~220 lbs.) and my gadgets and gear (another ~30 lbs.), the battery is down to 20-30% by the time I go ONE WAY on that 50-mile trip. Therefore the fast 3A charger that comes with the bike goes into my saddlebag / pannier and gets used. I also bought a fanless 2A charger of the same brand online so I can charge in my office where I need quiet. With two chargers and the ability to take one I have no range anxiety. I could have purchased the rack and second battery when I got the Atlas, but figured the longer trips only occur during warmer months.
Besides the weight and battery, everything else is an upside. I saw a review criticizing the brakes, but have been pleasantly surprised how fast it stops. This comes in handy when pedestrians walk across bike lanes with their nose in their phone. Ask me how I know :( You may also find reviews talking about the drivetrain noise from earlier Atlas'. Rest assured this bike is super quiet. When riding trails, my bike is so quiet that I sneak up on all the bunnies. They don't notice me coming until they see me four or five feet away. Then they run like h*ll! I have to carefully listen to hear the whine of the Bafang motor over the wind noise generated by my helmet. The belt is so quiet and smooth, and the bike is built like a tank with no rattles present. These are all the qualities - well-made, quiet, low maintenance, mid-drive motor, front suspension, good company support - I had been looking for in an ebike. I had to stretch my budget ~50%, but I was willing to spend enough to get everything I wanted without going into Riese & Müller territory. To me that's the only way to avoid regret. And I have none with this bike. Highly recommended!
Let me start with the comment that when buying an ebike it must meet the requirements of the rider. I'm in the 70+ age group. I'm athletic. I'm am a retired math/ computer science professor and want the ebike to be a perfect match. I can not make a full revolution while peddling. I must use throttle only. The Omega with the Enviolo internal geared hub allows me to start from a stop at the beginning of an incline and move upward at about 6 - 8 mph. This obviously would be different depending on the grade and your weight. I am 235 lbs. and very pleased with the results. This was my 3rd ebike I purchased within 3 months after having an Aventon Sinch and Rad Rover 6+. I have contacted customer support a few times and recieved excellent response. The Evelo staff is very friendly and always helpful. Followup is great. They have earned my respect and would not hesitate to purchase another ebike from them.
It has been over 40 years since I have been on a bicycle. Being older and having had a few medical issues over the past 15 years, I decided I wanted an e-bike. Spent almost 2 years researching, looking, and test riding dozens of e-bike brands and models. Early this year, I discovered Evelo and was really impressed with all the features of the Omega. The Omega ticked all the boxes I was looking for in an e-bike. When it went on sale in April, I ordered my Evelo Omega and the second battery with rear rack. A few days after ordering, my bicycle arrived in perfect condition. Assembly was easy with the included tools and my first ride went well.
I have had my Omega for three months now and it has exceeded all my expectations. The Omega is very comfortable and easy to ride. It took a few miles to get used to the Enviolo automatic transmission and now I am spoiled. The belt drive is so smooth and quiet. I would never get another bicycle without the Enviolo automatic hub and Gates belt drive.
The mid-drive electric motor has plenty of power and the batteries run for a long time. Most of my rides are on mostly flat areas with a few hills. I almost never have to go past level 2 on the motor assist and the throttle is a great help to get going. Been getting about 120 miles on one charge with the dual battery setup.
The Omega is very sturdy and well built. I have had no problems in the first 500 miles of riding.
The only thing I didn't like was the saddle that came with the bike. I found a more comfortable seat and all is well. Did I mention Evelo called a month after I got my bicycle? Their customer service is second to none! We talked about the dual battery system and all my questions were answered.
I'm so happy to be riding again. Thank you Evelo.
While I'm not a bike engineer or mechanic, I rode my first e-bike 15 years ago, and over the ensuing years have owned or experienced more than a dozen different models. While it's true that no machine is perfect, I'd have to pick very small nits to find fault with the Omega. (I did not find the stock seat very comfortable but that was a simple and inexpensive upgrade). I've owned my Omega since the early Spring and have traveled close to 400 miles to date.
While the term "game changer" is cliche, I can't think of a better term to describe the Omega's Enviolo Automatiq shifting system. Even though I've had decades of experience shifting gears, it's a pleasure to let the bike do it automatically, as it does in most cars. On the other hand, it's easy for less experienced family members or friends to just hop on and ride with virtually zero learning curve.
The Omega is also extremely comfortable and stable to ride. With the optional super range system I'm able to ride longer than I ever imagined. I've yet to find a hill here in the mountains where I live that the Omega couldn't conquer with ease.
Also, I can't say enough good things about the company. Support is first rate, and the Evelo team goes above and beyond to keep their customers happy. I found the Omega easy to assemble myself, but Evelo can make assembly arrangements with a local shop if that's your preference.
While the Omega is not inexpensive, I would argue it's one of the better values in the e-bike marketplace with it's trifecta of power, smooth belt mid-drive, and very smart automatic shifting system. (I find the default cadence settings perfect, but they're very customizable with the Enviolo app).
In short, the Omega has proven to be one of the most pleasurable investments I've ever made.
The Atlas has made riding so much fun again. I’ve been a cyclist all my life, and as I’m pushing 70, getting up the 10%+ grade hills in my area got a little difficult on my road bike. I ride mostly for exercise and recreation and use a heart monitor to ensure I’m hitting my target heart rate for maximum benefit. With the Atlas and choice of pedal assist level along with wide 380% range of the Enviolo CVT, I can achieve any level of exercise for virtually any speed independent of wind or grade. Of course, with the pedal assist levels and throttle, you can also ride and never elevate your heart rate or break a sweat.
The Atlas has amazing power. I rarely use any assist level above 1 except on extremely steep grades – I’ve never exceeded level 3 and I’ve never used the throttle. I’m in Colorado now and my rides are on both paved and unimproved roads. The front suspension and large wheels / tires make for a smooth ride. I haven’t hit 100 miles on the odometer yet and my rides have been about 16 miles long. I still have about 75% of the battery capacity at the end of the ride, so I can believe I’d get 60 miles on a full charge.
Yes, compared to the regular bikes you have pedaled, the Atlas is a little larger and heavier. However, it still feels nimble and responsive, and it takes little time to feel comfortable on the bike. I’m 5’ 9” and 160 lbs and the bike fits me well. As I generally pedal at a relatively high cadence, I added “foot fenders” on the pedals (see image) to keep the ball of my foot properly located on the pedal.
I have a technical / engineering background and researched all available e-bike options before selecting the Atlas. For me it’s got the perfect combination of features and components at a very fair price.
Five (5) stars for the bike, two (2) stars for the Zoom brakes that came on my bike, another five (5) stars for the Evelo team for their after purchase care and complete brake (front/rear) replacement (Tektro) to be done at a bike shop near me on 7/18/23.
If you are considering purchasing this bike I would ask Evelo what brakes will be on it. My understanding is the Atlas used to come with Tektro brakes but because of supply chain issues had gone to Zoom.
I've been plagued with brake issues for way too much time in the three (3) months I've owned the bike - mainly soft/to near zero (0) braking that require bleeding air out of them. Also, a rear brake pad spring dislodged and unbeknownst to me was stuck between the brake pad and the rotor causing the pad to prematurely wear and cause metal to metal contact on the rear rotor. Again, team Evelo came to the rescue and replaced the rear rotor and pads.
So, brake issues aside, I ride my mighty Atlas about 1/3 of the time off-road on moderate dirt trails. The bike is large and a way heavier than my pedal mtn bike - it took a while to adjust to the size and weight of the bike - I'm a 6'5", 220lb rider. I purchased the throttle for my bike so I have three option when riding it. Pedal only, pedal assist or throttle. There is a wide range of pedal assist and you can zoom along at 25+ mph fairly easily. And hills, boy will it will climb hills. I've yet to find a hill it can't cruise up.
I'm averaging a little over 100 miles per month (it would be higher if not for the soon to be resolved braking issue) and overall I'm loving the the great outdoor adventures this bike is providing me. I'll love it even more when the new Tektro brakes are installed and braking is no longer an issue :). You'll see in the picture that I have replaced the stock handlebars with aftermarket handlebars to accommodate my 6'5" height.
I love the power and response of this bike. I like going fast, and I do, even up hills. I have fibromyalgia so a regular bike isn't good for me on country roads, up and down hills. I've been up to 24 mi/hr going down hills, very happy with the Aurora sport~ oh yeah, got a more comfy seat on amazon.
Purchased two Aurora Sport E Bikes. So far our experience has been great. The bikes perform as advertised. They are comfortable, powerful and are truly a game changer.
I started with a Bagi e-bike about 4 years ago. That was a good beginner bike for me since being 66 at the time I didn’t want to quit riding. But over time I was looking for a taller bike with a bigger wheel base and tires.
My husband has a Evelo Aries bike he purchased 3 years ago and he loves it so I decided to try an Evelo. The customer service is so excellent at this company! They told me what bike would be best for me to try. They shipped it almost ready to ride. I kept it in my living room so I could stare at it while we had about a month of rain. After a few cadence adjustments, I was so excited to go on my first 20 mile ride. I am loving it!! Because of the caring staff, excellent customer service and exceptional quality of the bike, I would recommend this company to anyone.
Easily built my new Omega after delivery by following the well done Evelo video. Was able to ride it around a little to get brakes setup and calibrate the hub but had to put it up after we got 20 inches of snow! Love the acceleration, comfortable seating position, ride comfort and overall quality of the Omega. The automatic transmission along with the Gates belt give a quiet maintenance free ride. There are many ride settings that make the Omega very flexible to ride in virtually any real time situation. With the second battery option I can ride PAS 5 and zoom zoom everywhere without a care. Can’t wait for warmer weather. The Enviolo App also has a lot of useful info including battery voltage for each cell. This is a top end electric bike.
Of course, ebike performance, features, and price are improving on a monthly basis, but the Evelo Omega is currently at the top of the list.
Battery integrated into the frame, mid drive motor, Gates belt, Enviolo automatic CVT hub, throttle, headlight & brake light really set the Omega apart. The Dapu motor on this model is absolutely silent (we had some noise issues on the Aurora LTD’s). The wider tires provide solid handling on paved and unpaved trails. Battery range appears exceptional with 52% remaining after 30 miles of paved trails in Columbus. There are a few areas that could be improved. The seat needs more padding, a standard rear rack would be nice and the ‘generic’ Zoom hydraulic brake controls don’t have a quality look for this price range (but they do perform well). Overall, very happy with the Omega.
Loving the Atlas so far. It is as responsive as advertised, plenty of get up and go. The throttle, which has had a lag time on other bikes I have had, gives a more instant response which I like. The handling is very good, the tires are just right, not to skinny so I have more confidence in low traction situations like leaves on pavement, not to fat to give unnecessary resistance and weight. The ride being more over the front tire for traction in the dirt would have been great when I was in Moab is not what I want for the Greenway now that I am home, to much weight on hands and arms. A stem riser fixed that, now I am comfortable but I have the option to remove the riser when I go back to mountain biking and I will be set for that. All is good with the Atlas.
First of all, I am receiving no benefit from Evelo with respect to making this review. I am not a professional e-bike reviewer or affiliate of Evelo. This is solely my opinion based on my real-life experience. I have had the chance to put 100 miles on the Atlas and I am loving it.
- RIDE QUALITY: With the front suspension and the 2.8" tires the ride is super comfortable and secure. I have taken the Atlas on some dirt, gravel and rooty trails and it performs unbelievable well. The Schwable Super Moto X tires are pretty darn good on most surfaces, but they are not designed for more rugged off-road use. I will put some Schwalbe G-One All Around Gravel tires on my Atlas and report back to y'all on the handling of them versus the Super Motos.
- Bafang M600 MOTOR: The motor on this bike is very powerful and easily takes me up some pretty short and steep hills here in Houston. Yes, there are hills in Texas!!!! I have yet to access the full power of this motor. I will test that hopefully soon with some bigger and steeper hills. The motor does make some noise, but I think it is very quiet for the power it puts out.
- BATTERY LIFE: I have gotten nearly 50 miles on one battery charge with 62% of the battery life still available and I am no fly weight at 180lbs!!!! This bike does pedal pretty easily without any motor assist, which will allow you to conserve on battery use if you are looking to put in a long day in the saddle or do bike touring. Once I get the secondary batter system set up, I bet I will be able to get 125 plus miles in a day.
BRAKES: The brakes are doing a great job. I have no complaints with the brakes. These dual piston brakes stop you on a dime, in fact, you need to be careful or you could skid too often and wear down the rear tire prematurely. That's how good these brakes are!!! They are performing just as well as the high performance Shimano brakes on my other bikes.
- CUSTOMER SERVICE: Evelo's customer service continues to be very responsive, caring and professional. They are the best. Their bikes are not the cheapest out there, but the quality of build, warranty and service are worth the investment. I have read about the nightmares people go through with those "cheaper" e-bike companies with lack of quality, terrible response times and very poor level of customer service. Evelo is a dream experience compared to most other e-bike companies.
Now that we’ve had some decent weather I’ve been able to spend more time on the trike. Having the throttle is a real bonus when I find myself at the bottom of a hill. The Pedal Assist levels I’ve just started testing. I found that Level 3 was a bit fast initially. Having the rear differential makes it feel so stable when turning although I do keep the speed in check.
Recently I got myself in a pickle going down a trail to the beach and discovering there was no place to turn around. With some judicious use of the throttle I was eventually able to turn it around. Having a reverse gear would have been better. Now I just send my two wheeled friends to check things out.
I use the trike as my everyday driver. I have a waterproof container with a lid in the rear basket that I use for grocery shopping, carrying equipment for meetings, etc. I’m planning on propping the container up a bit so I can have two levels for goods. Then I will make a waterproof cover for the whole basket.
With the balance issues I have I would certainly recommend this trike. It’s very well built and always attracts lots of attention. My cat will be riding with me soon too.
During the process of getting the trike into Canada from Seattle I had exemplary service from all the people I spoke with at Evelo. And the missing cover was shipped at no cost right away. I had a good feeling about this company right from the start & so far I haven’t been disappointed. They will take care of you. I just wish they would export them to Canada. I did lots of research before choosing the Evelo Compass but couldn’t find anything in Canada that met my requirements. I would buy it again.🤓
Like several customers, you never have enough information to be 100% comfortable when spending this much money. It took me more than 6 months of research and reading reviews and multiple emails and phone calls to a few manufactures to even decide to say, yes I am buying a trike. Now, which one?
This is my first bicycle/tricycle in at least forty years. Additional I am not able to stay upright on two wheels an balance issues are my primary concern. Only one arm will work for steering. Will I be able to ride with my grandkids on bicycles rides?
When I picked up the trike from the dealer who assembled it and set it up, it was my second time on a trike. 4 minutes on a different manufacturer. The first thing I tried was tipping it over to see has easy it was. The other brand did.
Did I make a mistake?
No.
I am 200 lbs, 6 ft and, in my opinion, if I ever flip it over, it would be too fast and too tight a turn to make that happen. With power, think I could easily overturn at speed with a tight turn but speed is a problem for anything moving. It's the driver, not the machine.
The peddle pace is GREAT for me and touch the brakes and the motor cuts off. As others said, I suggest ride without power first for a bit before you use the power.
Delighted. Completely.
Very strong, great quality, and now, after a few weeks, my only complaint is that I waited too long to by it.
The team at Evelo are very knowledgeable, responsive, willing to take time to help me explain the questions so I get it.
Nothing I have connected to this purchase was anything but delightful. Thank you, guys.
BTW, the dealer team all were impressed and a few asked to ride it before loaded into my pickup.
As a person that works at the leader of EV vehicles, I went searching for my first electric bicycle to handle my work commute. Naturally I wanted the best and started comparing prices on various google search results. All too often when we are searching for things to buy at the best price and performance our money can get us, we tend to forget about Customer Service and the people who support the pre and post-purchase in our total cost. How do you put a price on that? I purchased an open box folding bike from a company I only learned about through positive youtube videos and their website and facebook page. I had issues with the front brake squeaking and the facebook community pointed me to customer service. I had a response and a dialogue going within the same day. They even answered the phone! I ultimately took it to a local bike shop to have it tuned and emailed that receipt to David at EVELO and within 24hrs had a credit back on my original payment. The quality of the folding "Dash" bike is exactly as reviewed and the customer service is way above industry standard. This company is run by professionals and now I feel my bike was more than a purchase, but an investment backed by a reputable company.
Right off the bat I'll say that it's not as powerful as some of the other "folding bikes" like the Rad Mini 4 or the Aventon Sinch but that doesn't tell the whole story. What's so great about this bike is it's ACTUALLY portable when it comes to size and weight. The Rad Mini 4 and Aventon Sinch are really full size bikes that happen to fold but they really aren't portable. Ok so what's so great about the Dash? The riding experience is so much better than the other folding bikes out there. The pedaling experience is so smooth and you hardly feel when the motor kicks in because it's so quiet but all of a sudden you notice that you're moving at a great pace. Pedal assist 1 to 5 feel fantastic and I love how every assist level has it's place. When you change gears you don't get that annoying CLUNK that you get when you have a chain. The belt not only feels great to pedal with but it's just so much cleaner looking on your bike. If you're someone like me who carries it into his apartment you don't have to worry about grease getting on things like the rug which I've had happen before with an old Motobecane Hybrid and that was a NIGHTMARE to clean up. The 350w motor is SUPER impressive for it's size. Like I said you won't get the acceleration that you get on the 750w motors on other bikes but as someone who is 220-230 (with my backpack full) I'm actually shocked it moves as well as it does. The battery is half the size compared to some other folding bikes and so far I've only used up 1-2 bars of battery since owning it so I'm assuming I'll get 30-40 miles of range on it, and for the size that's incredible. The battery is also well constructed which seems like some sort of aluminum casing and not some cheap plastic on the outside. It does take some time to charge but I'm sure you can buy an aftermarket charger that can fix that. I was worried about the tires at first but speaking with David he assured me these tires would be just as good as some of the fat tires on other folders and he was right. They are super comfortable and they really help with some of the portability because they are a bit thinner than fat tires. They have great grip too and have no trouble on gravel or dirt roads. The included LCD screen is fantastic, bright and colorful but I do wish it had a battery % on there but I notice this is a problem in general with folding bikes. They all seem to use these 5 bar battery gauges which just aren't that accurate. You want to know when you're on the last bar if you have 10 miles left or 2. Now when it comes to aesthetics it's just a sexy looking bike there's no denying that. The dark blue color is a fantastic choice because in certain lighting it looks black but when the sun in shining you can see that great pearl paint job. Really my only cons with this bike are I wish it had a 500w motor minimum but I get that would kill the range on the bike or they would have to put in a bigger battery which means a bigger frame for the battery and more weight and so on. I love how they thought portability first because that's the reason a lot of us get these folding bikes so we can carry them up stairs to our apartments. My other small complaint would be for the price I wish they included a bell like a lot of the other folders do. Yea you can just buy a cheap one on Amazon but that's not the point. Overall I think they have a real winner here and if you are looking for an eBike with portability with extreme quality, fit and finish and an overall great experience the Dash is your bike. Last thing I want to touch on is the customer support. Yes you get the 4 year 20k mile warranty which I think is the best in the industry? (I haven't seen better), but from the minute I was interested in this bike until now their sales reps will email you day and night to keep in touch and make sure everything is perfect. I probably wouldn't have pulled the trigger on this bike if it wasn't for David because I was very weary of 350w bikes but he assured me it would be good enough especially with the mid drive and he was right. They weren't afraid to talk about the shortcomings of the bike and they appreciated my feedback. I would not hesitate to order another EVELO and when I get a place where I don't need a folder I'm certain I'll pull the trigger on an Aurora Limited. Thanks for reading!
